1. Hippodrome Casino Phone Number Customer Service

London’s most exclusive casino, The Hippodrome, is among the best and most iconic gambling establishments in Britain and now, players can enjoy its exceptional gaming and customer service from their mobile devices. Its online platform, perfectly optimized for mobile use, is available for all phones and tablets, while iPhone users would love the fantastic iOS app, complete with more than 50 games and impressive, seven-figure jackpots.

Located in London’s Leicester Square, The Hippodrome is widely known for its marvelous gambling halls, luxurious restaurants and bars, and its world-class customer service. In 2013, it launched its online casino offering in partnership with Betway and Microgaming, both well-established leaders in the gambling industry. In fact, Hippodrome Online Casino is managed by Betway Limited, a large operator that is licensed from the UK Gambling Commission and the Malta Gaming Authority. Microgaming, on the other hand, is the provider of all gaming content, including slots, card, and table games, as well as progressive jackpots.

The Hippodrome Casino is the UK’s largest international-style casino, and its busiest. With four floors of gaming including the PokerStars LIVE deck, an award winning restaurant, 180-seat cabaret and music room, six bars and an indoor smoking. Hippodrome Online Casino supports Responsible Gambling. Hippodrome Online Casino is a brand managed by Betway Limited (C39710), a Maltese registered company whose registered address is 9 Empire Stadium Street, Gzira, GZR 1300, Malta.

Mobile players can access the casino from their phones and tablets by either opening its website or by installing the iOS app on their iPhones and iPads. Currently, there is no native Android app but the web application is just as beautiful and responsive.

Hippodrome Casino Mobile App Features

Players who choose to open the Hippodrome Mobile Casino directly in the browser of their phones or tablets can enjoy a wonderful web app that stands out with great performance and user-friendly design. All games run in Flash, players can sign in and manage their user accounts, play real-money games, and make use of the convenient Cashier. The mobile-friendly design does not compromise with functionality – all essential features and sections of the casino are here, despite the resizing and compactness.

The stylish black-and-gold theme of the Hippodrome remains the same, as does the overall atmosphere of luxury and elegance when playing at the casino. All slots, roulette, and blackjack variations can be found in the Games tab, while all bonuses and special offers are listed in the Promotions section. These two are located conveniently in the bottom of the home page along with links to the Contact and Rewards pages. Everything else is organized and placed within a hamburger-style navigation menu. The red Login and Register buttons can be seen in the top right corner of the screen.

This web application can be accessed from any type of device, regardless of its operating system – iOS, Android, Windows Mobile, or BlackBerry. The operator, however, has also developed a special application for iPhone users and it can be downloaded for free from the App Store. In fact, the casino has a dedicated site called Hippodrome Apps where users can find the official Hippodrome Casino app, which can be used to book tickets for Hippodrome Live events, reserve a table at the Heliot restaurant, etc.

The other apps available here are real-money applications and require iOS 7.0 or later. These are the Hippodrome Mobile Casino app, as well as the two Hippodrome Mobile Casino HD applications for iPhone and iPad. They offer 55 real-money games, great customer support that is online around the clock, and an exciting £1,000 Welcome Bonus.

Games

Featuring Microgaming’s full gaming portfolio, Hippodrome Online Casino offers hundreds of slots, video poker variations, card and table games, progressive jackpots, as well as many live dealer games. Of course, the number of mobile games is quite limited, but players still have the option to open them in demo mode and try them out without risking their own money. The Hippodrome Mobile Casino app for iOS features more than 55 games from most categories, including popular titles such as Thunderstruck II, Mega Moolah, Frozen Diamonds, Jungle Jim, and Dragonz.

Those who decide to access the casino via the web application, however, can enjoy more than 180 games. The selection of 5-reel, video slots is the largest one as it includes over 150 titles. Most of these games come with plenty of special symbols and bonus features, as well as exceptional graphics and audio quality. Players can access Microgaming’s classics such as Avalon, Immortal Romance, and Bridesmaids, or opt for some of the studio’s latest releases – Crystal Rift, Robin of Sherwood, Fortinium, Astro Legends: Lyra and Erion, or Beautiful Bones.

Along with many mobile slots, players can also bet on several table and card games – European Roulette, American Roulette, and Immersive Roulette, Classic Blackjack, Atlantic City Blackjack, and Vegas Strip Blackjack. There are also a handful of video poker games on offer, including Jacks or Better, Deuces Wild, Aces and Faces, and the multi-hand Bonus Deuces Power Poker. Microgaming’s top progressive jackpots are available, as well, and these are Mega Moolah, Cash Splash 5 Reels, Major Millions, and Treasure Nile.

Unlike the Hippodrome Mobile Casino app for iOS, which does not have live dealer games, the web app gives access to a remarkable Live Casino, powered by Evolution Gaming. The Live Lobby is available only to registered players and it includes many roulette, blackjack, poker, and baccarat games with various table limits.

Bonuses and Promotions

The Hippodrome Casino has prepared quite generous promotions for its online and mobile players. Whether you decide to open the casino from your computer or mobile device, you are welcomed with a fantastic Welcome Package of up to $/£1,000 that is given upon making the first three deposits of $/£20 or more. Players from Great Britain, Canada, and Northern Ireland are eligible for receiving the package after they opt-in.

On their first deposit into the casino, players receive a 100% match bonus of up to $250, while on their second deposit, they get a 25% of up to $250. Their third deposit is matched 50% to a maximum amount of $500. The three bonuses are valid only seven days after registration, so they need to be claimed within this period. They are credited automatically to the player’s bonus balance once a deposit has been successfully made.

Before users can withdraw their winnings, they need to wager each of the three bonuses 50 times. This is a relatively high wagering requirement but it has to be completed to avoid forfeiture of the bonus funds. In comparison, the rollover requirement in most online or mobile casinos is 30 to 40 times. In this case, players are required to place bets equal to or larger than 50x the bonus – if they have deposited $20 and received another $20 in bonus funds, they need to place bets of at least $1,000 ($20×50).

The wagering should be completed on Slots, American Roulette and all Parlor Games as bets on these games contribute fully. Bets on Table Poker, Red Dog, all Roulette games (excluding American Roulette), Casino War, Sic Bo and Live Lucky Wheel (Dream Catcher) are counted 50%, while bets on Video/Power Poker (except All Aces Video/Power Poker), all Blackjack (except Classic Blackjack) games, all Craps, and all Baccarat versions contribute 10%. Classic Blackjack and All Aces Video Poker contribute only 2% to the wagering.

In addition to the Welcome Package, Hippodrome Mobile Casino also offers Loyalty Program, which is quite standard – players earn 5 Loyalty Points for every £10 staked. The Hippodrome Rewards Club is based on GBP and when redeeming the points, the casino exchanges them for GBP, too.

Banking

Being able to instantly deposit and withdraw your winnings directly from your phone is a crucial part of playing on the go. Hippodrome Mobile Casino supports payments and allows players to register their national currency (USD, GBP, EUR, CAD) and their preferred payment method. A wide range of banking options is available, including credit or debit cards by Visa and Mastercard, prepaid cards and vouchers like Paysafecard and Neosurf, online banking transfers via iDebit, or the mobile wallet MuchBetter. Other methods that can be used include InstaDebit, EcoPayz, Flexepin, eCheck, and others.

The deposits are instant and free of charge and players can fund their accounts with as little as $10. The maximum deposit amount varies, depending on the preferred payment method. Withdrawals can also be made directly from a mobile device – when players open the Banking section of Hippodrome Mobile Casino, they simply need to select a withdrawal method and specify the amount they wish to cash out.

The minimum withdrawal is $10 but players need to know that these transactions could be pending for up to 72 hours before being processed. Then, the payout reaches the player within a certain amount of time, depending on the banking method. Withdrawals to e-wallets are typically processed within 2 to 24 hours, while payouts to bank accounts or credit/debit cards may take 1 to 5 business days.

Support

Hippodrome Online Casino is committed to creating a smooth and enjoyable gaming experience for its patrons and its Customer Support Department has a key role in that. Whether you access the casino from your computer or mobile device, you can rely on a professional support team available around the clock. The Support Department can be contacted via Live Chat or email (support@hippodromeonline.com).

While these two are usually the most preferred way for communication with the support, some players may want to speak directly with casino representatives. There are several toll-free phone numbers available – for the UK: 0-808-238-9840; for Canada: 1-877-907-4248; and for the rest of the world: +44-808-238-9840. Before contacting the support team, however, players may find it useful to go through all the information available on the casino app. It includes an FAQ (Frequently Asked Questions) section, Games Rules, and as most Microgaming-powered casinos, a Theoretical Payout Percentages section.

Safety and Fair Gaming

As one of the most respected casino brands in the UK, Hippodrome Casino guarantees the highest levels of security and fairness for its online and mobile casinos. Players can enjoy not only extraordinary entertainment but also a safe gaming environment thanks to the SSL (Secure Socket Layer) digital encryption that is used to protect all financial transactions made to and from the casino. Of course, players’ sensitive data is also encrypted, so it is kept private and secure at all times.

Fairness and transparency are also among the Hippodrome Casino’s priorities. The outcome of every spin or game round is random due to the use of RNG (Random Number Generator) software. The RNG, as well as all casino operations, are independently audited by respected testing agencies. Hippodrome Online Casino is accredited by eCogra, an internationally approved testing agency, and player protection and standards organization based in London.

Conclusion

Hippodrome Mobile Casino is a reliable, high-quality casino app that combines elegant looks with great performance and responsive design. Whether you decide to download the iOS app or access the casino via the web application, you will be welcomed by fantastic bonuses, an excellent gaming selection and a truly unique gaming experience that could not be found anywhere else.

Hippodrome Casino Phone Number Customer Service

The casino hosts many fun slots and exciting table games but its sophisticated Live Casino is its finest offering. It brings the glamor and the authentic casino atmosphere of the land-based Hippodrome Casino to even the most casual gamblers who play on the go.