Betonline Problems
- ReviewBetOnline Poker
- Reddit has some of the best tips on sports betting sites and there are amazing reviews for each. According to Reddit, sports gambling is one of the leading forms of gambling in the U.S.
- I mentioned the problems following the launching of BetOnline Poker at 2011. If you’re wondering What Type of issues they were especially, here are the.
BetOnline review with info about the BetOnline sportsbook and casino. This BetOnline.ag review is as of 2020. Is BetOnline safe? Free bets and Bitcoin betting. Includes BetOnline Promo Code! Betonline, still that good. Betonline.Com has about 1,848 daily pageviews, and it's ranked 507,291 in the world. Get more stats and info about Betonline.Com.
Pros & Cons
- US player friendly poker site
- Freeroll poker tournaments
- Very easy registration process
- Many years of experience
- Available on mobile devices
- Maximum daily single payout limits
- Small number of poker game variants
- Some poker games offer very high stakes
- Could do with more games
Compatible on
Screenshots
Our Expert Rating
Average User Rating
Safe Pay Guarantee*
Panama Gaming Control Board
Licensed byBetOnline Poker employ the strictest anti-hacking security standards so you can deposit and withdraw your money with absolute confidence.
*We only list poker sites with established industry-standard banking options and 100% regulated licenses
BetOnline Poker is an online poker room that is widely known for its turbulent history and unpredictable reputation. Even thought it has been in the business for over a decade, this poker site only recently managed to build a name for itself in the online gambling industry.
Back in the early days, BetOnline was founded as part of the Action Poker network that was soon after renamed into the Chico Poker network. Only BetOnline and one other poker site from the network were able to cater to US citizens, but this only brought on further trouble.
Nowadays as an independent online poker room, BetOnline is able to provide highly rewarding bonuses, improved gaming software and fair play.
BetOnline Poker Software & Graphics
The basic, functional and simplistic software of BetOnline’s grass roots was replaced by a more robust and efficient program structure during the last few years. The main reason behind such innovations lies in the fact that this poker room abandoned the Chico Poker network and now functions as an independent provider.
One major improvement in the poker software can be noticed in the customization options. Players today are able to set their own avatar, choose designs and color patterns for the card decks, lobby and poker tables. The note-taking feature is another novelty that can be good top mark your poker buddy but can also be misused by ‘sharks’ who like following their prey.
The platform support is another addition to the previous bare functionality of BetOnline. This operator has recently switched from the instant-play option to a downloadable client for both Mac and Windows users.
Poker Room Information
- Official Website
- http://www.betonline.ag
- Languages:
- English
- Established:
- 1991
- Gambling Licenses:
- Panama Gaming Control Board
- Owned by:
- BetOnline
Banking Options
Contact Information
BetOnline Bonus Offers & Promotions
Contents
- Frequently Asked Questions
New players always get the most attention from online poker rooms, as these services try to hold their attention with shiny and irresistible offers. BetOnline is certainly one of the shiniest services in the industry, as it offers their own must-have Welcome Bonus for first depositors with a 100% match capped at $1,000.
These players need to address the customer service via email as soon as they fund their poker account for the first time. Once they receive the bonus money, players are given 60 days to clear the bonus at a 33% rakeback clear rate.
Other promotion offers for BetOnline players include the frequent Bad Beat bonus which is known as a jackpot on this site. If you lose with a strong hand, you and the other losers on the table take the six-figure jackpot. Refer-a-friend is another possibility for poker players to boost their bankroll, although it doesn’t offer any significant amounts.
BetOnline does have some surprising shortcomings, such as the lack of a standard VIP program. Players are still encouraged to collect their points and use them to enter tournaments and satellites, but there are no set tiers and ranks which mark the player’s status.
BetOnline Game Selection & Player Traffic
The game selection might seem quite varied to the new eye, but regulars at BetOnline are aware that only a couple of games receive the player traffic needed to present them as real gambling opportunities. No Limit Texas Hold’em and Omaha dominate the scene, while Fixed Limit Hold’em exists almost solely on paper. Other game options include 7 Card Stud, Americana and 32 Card Draw, but without any significant player pools.
BetOnline Deposit & Withdrawal Options
This aspect of the BetOnline Poker site has proved to deserve all the praise it regularly receives. Its deposit and withdrawal processing time is bound to set a record at some point.
The selection of depositing options that BetOnline Poker players can choose from covers a wide range of payment methods. Starting from the standard credit and debit card payments via MasterCard, Visa and Maestro, this site also offers cash transfers through services like bank wire transfers and multiple e-wallet options. Bitcoin is also a possibility, and is even recommended due to its promptness.
Withdrawals can be processed with more or less the same payment methods, with the addition of a check by mail withdrawal that takes the longest. Bitcoin is advisable for these transactions as well, mostly due to the fact it has anonymity and security as additional advantages compared to other prompt payment options.
All the various transaction possibilities have their own specifications. Hence, if you wish to transfer via a certain channel, the best thing to do is to check the specific conditions. They usually have a minimum and maximum deposit and withdrawal amount, while some may impose a fee for the transfer service.
BetOnline Security & Customer Support
One of the reasons why this site has long remained in the industry’s background is the lack of proper security measures and unethical behavior. There have been numerous complaints, disputes and whole media scandals caused by regulatory inconsistencies.
One major scandal which seriously undermined the site’s credibility was related to the username and password information. All customer representatives were revealed to have access to such information and virtually no obstacle if they choose to empty the players’ accounts.
Other issues regarding unethical behavior on behalf of BetOnline concerned unfounded funds confiscation which could range from a couple of hundred dollars to amounts over $50,000. This poker room has also been charged for lying about its network, the security measures it employs and other primary info like the year it was founded etc. All this has made people turn against it and forced BetOnline to rethink its actions and consequences. Nowadays, it seems to be a reformed site which has the players’ best interests at heart.
The same inconsistency can be said to reflect the situation with BetOnline’s customer service and support center. Various player experiences have witnessed completely opposite treatments, as some players are unable to get answers to general questions, while others are able to construct an in-depth understanding.
If you wish to try your luck and give the reformed and improved BetOnline a chance, keep in mind that you can contact their support agents via phone or fax line, email and live chat.
Conclusion
All in all, you shouldn’t be put off by past troubles. Since it has been reformed, BetOnline has been known to offer reliable software and provably fair games to poker players worldwide, including US citizens. This makes it much more attractive for poker players which enjoy varied competition at their chosen poker site. The attractive bonuses and promotions are just an addition to the long line of points that will make you vote ‘For’ BetOnline sooner or later.
Frequently Asked Questions
You will find thousands of Poker players online and playing in both cash ring table Poker games and plenty of Poker Tournaments no matter when you choose to play at the BetOnline Poker site, this guarantees that you are always going to find just the type of Poker players to take on and you will always find enough Poker Tournaments up and running to keep your very busy indeed!
2. What Poker Bonus Can I Claim at the BetOnline Poker site?
You will find several different new player sign up bonuses depending on just which type of gambling site of theirs you wish to bet at, if it is their Poker site that interest you then get on over to their website now as it has just been given a revamp, that is both the website and the welcome bonus offer and there is plenty of free cash to be given away, so stake your claim right now!
If there is one thing that you are going to find absolutely no shortages of as a player at the BetOnline Poker site it is Freerolls, they have a full schedule of them running every single day of the week and as such you are never going to be very far away from one of them starting no matter when you choose to log in and play, visit their website and make a date in your Poker playing diary by checking out their live and constantly updated Poker Tournament schedule which lists all of their up and coming Poker Tournaments.
4. What Poker Tournaments are available at BetOnline Poker?
The BetOnline Poker site offers every type of Poker Tournament you could ask for. You will find Freeroll Poker Tournaments at the BetOnline Poker site along with Sit n Go Tournaments, No Limit as well as Limit Poker Tournaments are also readily available.
If you visit the BetOnline Poker site you will also find a complete Poker Tournament Schedule which will enlighten you on which Tournaments are about to start. The BetOnline Poker site also has a lot of Main Event Poker Tournaments and you can win your way into one of the Tournaments by taking part in one of their regularly held Satellite Tournaments.
Having an International customer base you should experience no problems what so ever finding a very convenient and probably much more importantly a very cost effective way of funding your account at the BetOnline Poker site, you will also find they can pay all players promptly no matter where those players live thanks to them using several financial processors one of which will be able to transfer all of your entire cash out back to you in a very short period of time, they are famed for their fast payouts which is why players return here time and time again!
6. I am From the US Can I Play at BetOnline Poker?
The BetOnline Poker site is one of our US player friendly Poker sites and that means you are going to be able to play there no matter where you live in the US, they also accept Poker players from all parts of the world so you are always more than welcome to give them a try today. The base currency of the BetOnline Poker site is US Dollars.
- Established: 2004
- Licensed: Panama
- Phone: 1-888-426-3661
- Email: cs@betonline.ag
- Accepts ALL 50 USA States
- ALL Credit Cards & Bitcoin Accepted
- 200% Bonus up to $2,000
- Sportsbook & Casino Also Offered
- Customer Support Inconsistent
- Limited High-Stakes Games
- Player Volume Still Growing
- Doesn’t Offer a VIP Program
This review was composed by Joseph Falchetti, a professional and competent online gambler for over ten (10) years. His reviews are written as he would address a friend, seeking an honest and real unbiased review of this website; Betonline.ag(com). The direct url to the site is www.Betonline.com/ag.
First thoughts are about the company, you’re putting money essentially into an online bank, and always know who the hell they are. I’ve been using and working with them for 11 years. I don’t really trust the odds at the casino, but as I say in my other articles, I think all online casinos cut in on stated odds. Other than maybe Bovada casino, but they get you with the already crappy stated odds. Other than that the gambling site is perfectly legit such as one you’d find in Vegas. As I’ll state below, any time a slow payment happens it’s usually from difficult processing issues to the United States.
BetOnline continues a bold habitation as one of the best new (post 2011) options for US online poker players these past few years. Their management group has been in the offshore gambling industry since 1991, and BetOnline was originally established as BLS International in 2001 as a sportsbook. They have been providing online poker to customers since 2004 but began dominance because of 50 state acceptance when other operators left the US, the now only poker room to currently do so.
Betonline.ag Login Problems
The company is based in Panama City, Panama, where they are licensed and regulated. People tend to get scared off when ‘offshore license’ is mentioned but this site is legit. I’ve watched and used them for about 10 years with no problems. Since their inception, the online gambling provider has grown steadily and is a stronghold of trust in both poker and sports betting. They used to operate at BetOnline.com but have now moved over to BetOnline.ag due to domain regulations. Both domains continue to work.
In addition to running an online poker room as I mentioned BetOnline offers a full-service sportsbook and a Vegas-style online casino. They accept international customers along with US-based players.
Software
Perhaps the one negative on BetOnline is their software. It’s a more than capable as an online poker client, but it’s far behind many other sites in terms of features and polish. Some users have also experienced heavy slowdowns when playing multiple tables. Support seems to be able to clear up most of these issues when inquiries for help are made, but there hasn’t been a software update that entirely fixes theses problems.
For just jumping in and playing, though, BetOnline’s product suits that need perfectly. Multi-tabling is painless, with resizable tables, and there are multiple table layouts. Bet sliders are simple to use, and there are standard table options, like using a four-color deck.
The lobby doesn’t have nearly as many customization options as other poker rooms, but it’s still easy enough to use that players can go through stake and game types in a matter of seconds.
Overall, BetOnline’s poker client won’t blow you away with features, but it’s a straightforward client that is mostly bug-free, except for a few slowdowns reported by some users. The client is also available for both Mac and PC.
Banking (Deposits and Quick Withdraws)
BetOnline has one of the best deposit menus available for any poker room. They offer an extensive list of deposit methods. They accept credit card deposits through Visa, MasterCard, and American Express (only Amex poker site available). Players can also use their card to deposit using a payment voucher that they can redeem if their card doesn’t work using traditional methods.
Other methods include transfers via Western Union or MoneyGram, bank wire, check by mail, and inter-sportsbook transfer. They began offering the crypto-currency Bitcoin in early 2015 as well.
Of course, in this industry, it’s not how many options you have for depositing that matters. It’s how quickly and cost effectively you can pay players. BetOnline excels in that area as well.
Checks are currently taking 6-14 days to reach players. They come with a $35 fee and a maximum amount of $2,500 per check. Players will be entitled to one free withdrawal method a month, which can be requested on Fridays.
Payouts via MoneyGram and Western Union will take 4-6 days to reach players. These can come with varying fees based on the amount requested. The maximum amount for these methods per transaction is $500. These can get expensive, but this method is the quickest way to receive your funds.
Bank wires are the best means of withdrawing large amounts. They take around 7-8 days to reach players, and like money transfers, fees will vary depending on the amount. It’s usually between $45–$75, but your bank may charge you additional fees. The maximum amount per bank wire is $24,900.
Bitcoin is a newer payout option which is usually received by players within 15-40 hours. This cash-out option is quick and easy but the only downfall is it comes with a 2% withdrawal fee. They use to have a 6% deposit fee but as of around August 31, 2016 there is no fee for depositing using bitcoin.
These methods are well within the standard for offshore poker payment processing speeds. BetOnline has continually improved their rates over the past few years as well. Even during the NFL season, a period with high traffic for sportsbooks, the company has held firm with their speeds.
Promos: 200% Welcome Bonus
BetOnline offers perhaps the most legitimate and worthwhile bonus online for poker players: a 200% Welcome Bonus for up to $1,000. That is, if you deposit a maximum of $1,000, you get $2,000 back in bonuses. Players simply need to make a deposit and then email freeplay@betonline.ag with “POKERNEW” in the subject line, and their bonus will be credited to their account within 48 hours.
The bonus won’t be released all at once, however. Poker players must earn POP (Player Option Points) to unlock their bonus in several stages. The full amount of the bonus will be released in five stages, and players will earn POP for all of their real-money play (cash or tournament) at BetOnline’s poker room. Standard procedure for every US room to combat fraud.
POP can also be used to buy into tournaments and is currently the only VIP program that BetOnline offers for their poker players. It’s a solid program for players interested in tournaments but it would be nice if they added rewards for players who mostly play cash games.
Other Promotions
In addition to their deposit bonus, they offer a host of other promotions to players.
There is a Bad Beat Jackpot available on Mondays, where players can get up to $100 if they lose in a hand with a Jack High Flush or better. It’s important to email the hand number to promo@betonline.ag immediately because the bonus is no longer valid one hour after the hand is played.
The 4 of a Kind Promotion is similar. Players will be able to get $40 added to their account if they get a 4 of a kind. They should follow the same steps as the above promotion to claim their prize.
The Chico Poker Network
BetOnline hosts their poker room on the Chico Poker Network. The network is comprised of about half a dozen other sites that share player pools for both cash games and tournaments. Almost all of these sites, like BetOnline, heavily promote their casino and sportsbook offerings.
At peak hours, during the evening for US-based players, the network averages close to 4,000 players online. Chico has consistently taken the third spot in US poker traffic behind Merge Gaming and Bovada Poker for the past two years.
Chico’s games, both cash, and tournament are some of the softest online. There are nearly an endless supply of fish populating the games, who wander over to the poker room after running up their balance in the sportsbook or casino.
Also, since the software isn’t compatible with tracking programs like Poker Tracker or Hold’em Manager, many “grinders” or professional-level players opt to not play there. Experienced players can take advantage of these games, which are mostly devoid of professional-level players, and find some excellent soft action.
Games Offered & Tournament Selections
BetOnline doesn’t offer as many poker variants as larger rooms. There are two sections in the lobby, one for Hold’em and the other for Omaha. They offer both No Limit, and Limit Hold’em games and Pot Limit and High/Low Omaha games. Currently, there are only Hold’em tournaments available.
Cash Games
Not surprisingly, cash game action is mostly focused on No Limit Hold’em. Players will almost never have any issues finding a couple games at their stake level, even during off hours. Limit Hold’em players will have a tough time finding games, however.
There is a strong player base for the micro-limits, along with low and middle stakes. The maximum stake is $5/$10 NL. There are always several full tables available at this level each night. Players will be able to play heads-up, 6-max, or full ring (10-handed formats).
Pot Limit Omaha also has consistent action in the evenings. There is a variety of games at low and mid stakes.
Tournaments
Tournament action has been increasing every year at BetOnline. Though they still don’t have the larger guarantees of some of the biggest sites online, there is over $250,000 in guaranteed tournaments each month. These range from large weekend tournaments, to weekday guarantees, all the way down to freeroll tournaments. BetOnline even offers a monthly MTT Leaderboard Challenge for players.
Sit N’ Go Tournament action is also impressive. There are more games available during the evenings, but players will rarely have to wait long for their tables to fill. Multi-tabling across several stacks and grinding SNGs is definitely viable at BetOnline. Like their MTT leaderboard, BetOnline offers a monthly SNG Leaderboard with up to $50,000 in guaranteed payouts.
Betonline Connection Problems
Support
BetOnline has 24/7 support for players. There’s a dedicated poker phone line, but you can also contact them via email or live chat. Their quoted response time is 48 hours, but emails are usually answered much faster. Live chat support is available via the poker software with just one click with the caveat that you have $250 in your account for live support, otherwise it’s email only. Betonline has continued to fail on their customer support attribute and is the one negative they never seem to get right which in my mind holds them back.
Our Top Choice
BetOnline certainly isn’t perfect, but they get huge marks from us because they offer poker players an excellent recipe for profits. Firstly, they provide a gigantic 200% Welcome Bonus, which immediately jumpstarts player bankrolls. Secondly, most of their players are terrible. Using basic game selections, it’s easy to identify fish and find profitable games. Most importantly is their payout record, however. They pay players quickly and offer a ton of options for both deposits and withdrawals.
If we had to choose one site to play at in the US market, it would have to be BetOnline considering Bovada is downsizing their poker room as we stated in the beginning of this article.
Betonline Payout Problems
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Author:Joseph Falchetti (twitter)
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